RETURNS

Return Policy

RETURN PROCESS

1. Your return meets the requirements below:

  • It is in the original packaging.
  • It has all of its original tags still attached.
  • It has not been worn.
  • It has not been washed.
  • It is in ‘as new’ condition.

2. Click below link to start your return process

Customer will need their email address used to place online order and order number

https://returns.shippit.com/knights-team-store

3. Send your parcel back to us.

Once you’ve completed the above steps, you’re ready to send your parcel back to us. Once your return has been processed, you’ll receive an email notifying you of the outcome.

What if my item is damaged or faulty?

In the unlikely event that you have received an item that is damaged or faulty please email knightsstore@classicsportswear.com.au including image of faulty garment and you will be contacted by one of our staff. 

If you have purchased and received a product with a major fault, you have the right to ask for your choice of a replacement providing stock is available or a refund within 30 days of invoice.

If you have received a product with a minor fault, we will offer to repair instead of a replacement or refund.

More information on consumer law can be found here: http://www.accc.gov.au/consumers/consumer-rights-guarantees/repair-replace-refund